The Easiest Way To Use BlackBerry as a Tethered Modem – IP Modem Feature in Desktop Manager 5.0.1

The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1

Many new users have this one common question after using BlackBerry for few days -“how to tether blackberry to laptop? With large data plan on a BlackBerry device, its very convenient to use BlackBerry as a Tethered Modem to get on to the Internet specially while traveling or when do not have any other alternate Internet Connection.

With the introduction of new feature IP Modem in the Desktop Manager v5.0.1 (Windows), its much easier to connect BlackBerry device to laptop/PC and get the Internet.  With this you do not need any more APN settings, does not matter whether your BlackBerry is CDMA or GSM and you do not need to buy any third party apps like TetherBerry.

All you need is a BlackBerry with large data plan, USB cable and Desktop Manger 5.0.1 installed on a Windows Laptop/PC.

The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1

Set up Modem Connection Settings

Before using your BlackBerry device as a modem, you must set up your modem connection settings to create a profile.

  1. Connect your BlackBerry to the computer using a USB cable
  2. Open the BlackBerry Desktop Manager
    The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1
  3. Click IP Modem
    The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1
  4. If the current connection profile does not appear as per your Wireless Carrier, click Configure
    The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1
  5. In the Connection Profile drop-down list select your Wireless Carrier. Click OK.
  6. If you want to continue using your device as a modem after you close the BlackBerry Desktop Manager, select the “Keep an IP Modem connection open after the BlackBerry Desktop Manager is closed” check box.
  7. In Connection Settings ensure the Current connection profile is set as your Wireless Carrier
    The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1
  8. Click Connect
  9. The Internet connection status is displayed on the lower-left area of the screen.
    The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1
  10. Click Disconnect in the IP Modem section of the Desktop Manager. If the Desktop Manager is already closed, end the connection by right-clicking the “Dial-Up” icon in the notification area of the Windows taskbar.

Note: Only one device can be used as a modem with your computer at a time.

The Easiest Way To Use BlackBerry as a Tethered Modem   IP Modem Feature in Desktop Manager 5.0.1

If you get any error message like shown above or others double check following settings.

  • Make sure that the Connection Profile is correct based on the wireless service provider
  • Verify that the wireless radio on the BlackBerry smartphone is turned on
  • If you are on BES, make sure “IP Modem IT policy rule” is disabled

I hope this was straight forward helpful guide if you want to use BlackBerry Curve as modem or use BlackBerry Storm as modem. Feel free to leave comments if you run into any difficulties.

BlackBerry Posts

90 Comments & Trackbacks
  1. Arnie

    Can I tether my Blackberry Bold to my laptop for internet access using only my phone’s wifi connection at work and no T-mobile signal?

    • BlackBerryTune

      The above tethering steps creates the dial-up connection in the back end in your laptop. It will not let you use your BlackBerry to Tether to your Wi-Fi router.

      The easy solution for your requirement would be to double check if your laptop has built-in 802.11 b/g/n router (most laptops come with this) if not buying PCMCIA card for Wi-Fi would be a good and cheap option to get the Internet directly on your laptop from your work Wi-Fi router.

      I hope this helps.

      • Arnie

        Thanks for the quick helpful reply. At my work, I have no T-mobile signal. I have free wifi access specifically to my Blackberry and not laptop, but occasionally would like a bigger screen and keyboard.

        • BlackBerryTune

          Hmm. That’s a strange. It would be very hard for your Work IT people to block access for laptops and allow it only for Mobile devices. BlackBerry will not work that way. In case if I come across any such apps/work around in future- I will email you.

  2. WNK

    Can you use the BlackBerry phone as a WiFi router to allow WiFi-only devices such as iPhone to receive internet?

  3. Peter N

    When you are using a BlackBerry as a Tethered Modem, can you still make and receive normal cell phone calls?

    • Angelo

      When I tested, it dropped the data connection when I received the call. Had to reconnect it again. Not sure if works better for you.

  4. matt

    i have a 9700 and everytime i open the “ip” icon on desktop manager it says “unable to detect configured blackberry ip modem device, please verify your desktop installation is configured correctly and restart the desktop” any clue as to if im doing something wrong. under connection settings “configure” is there but i cant click it. please help
    thanks

    • Mike

      That indicates that the Desktop Manager is not detecting the BlackBerry Device. I believe currently the DM will not be allowing you to take back up or do anything which needs PIN to be detected by DM.
      – Could happen when the drivers are corrupted
      – Windows settings have changed/auto updated/ hard drive volume id change..etc
      – USB port/data cable malfunction
      ———-
      Resolution:
      – Make sure you have the latest version of DM # 5.0.1.28
      – Uninstall-reinstall of DM is recommended

      I hope this helps.

  5. ofd

    do i still need to pay Verizon the $15 monthly mobile data subscription to be able to connect to the internet when I use my Storm2 as a modem with this connection?

    • Mike

      You need the large browsing data plan for this to work. Kindly check with Verizon what kind of plan do you have.

  6. Tony

    does this setup work as a dial up connection because it behaves like a dial up connection very slow, is there another way to speed up the connection…………..

  7. Mike

    All tethering creates dial up connection in the back end. Other than tuning up your PC/IE/TCP-IP settings, there is as such no other way to speed up the connection.

  8. Leena

    I use to get it working once by making sure that i have the RIM virtural port and then i install the new DM and then when I click into IP Modem I get this error about unable to detect IP modem so I reinstalled DM 5.0.1 and then this time I can get in til I click connect and then the error you showed above about harware failure pops up….The odd thing is that I can tether WITHOUT the DM by using the dial up connection i created from standard modem and it works just fine….just that i cant get it to work via DM….any suggestions?

    • Mike

      You should have two DUN (Dial up Network) profiles, One for your manual dial up connection and second should be created own it’s own by DM. (On Win-Xp/Vista you can access it by Start- Settings – Connections or Network Connection)

      – Delete the one created by DM restart PC and test
      – In DM – Go to Configure, Add Custom Profile and give different name and test
      – Try disconnecting/reconnecting BlackBerry or Make sure you do not have your manual dial-up active while you try with DM
      – Follow this link and see if it helps – http://www.blackberry.com/btsc/KB11485
      – You said, RIM virtual port, are you using VMWare or different OS then standard Windows?

  9. Leena

    I followed the link and when i say query modem, it gives an error….I got 2 standard modem, one on COM port 29 which is working fine (the one i created that i can use if i don’t use it through DM) and the one on COM port 30 which is probably the one that DM created.

  10. Leena

    Ok, i got it working, appears that I switch it to use the one that is on COM port 30 (which is the working one) and now its working. I think I can recall the steps where I have to choose the port, i guess thats the steps when I go into Phone and Modem and create a new standard modem. Thanks!!

  11. Gordon

    I followed all the steps to install but no connect Icon on my DM. I then edited the hidden ip_modem_configuration.xml file to change Verizon Wireless (UID=93) to “true”.

    When I restarted DM, the icon was there, I selected “Verizon Wireless” for my configuration, then clicked “Connect”.

    Voila! I was now connected to the internet via my storm… One problem, opening any browser immediately re-directed me to https://dunsp.vzw.com/selfProvisioning/SelfProvisioningServlet

    This site asks me to Subscribe at a monthly charge of $30 to 5 Gb and $0.05 per Mb after that. Can’t get around it.

    Suggestions?

    • Mike

      I believe you need to have tethering/browsing data plan on your Verizon account to surf Internet. Sorry I do not have any workaround for this.

  12. Halim

    Hi, I was able to tether but internet explorer doesn’t brows any web site at all – not concted to current opened modem. what I can do? I am using XPwindows- and my balckberry has Company Enterprise service. Thanks

    • Mike

      If you are “Connected” in Desktop Manager but Internet Explorer can not browse any webpage(Error: Page can not be displayed), there could be multiple reasons. Try following steps.

      – Try using it on different PC and see if PC settings are OK
      – If you have any firewall on your PC, that could also cause this
      – Check with your company and see if this feature is enabled on your a/c
      – You also need to have proper tethering/browsing plan on your a/c from your wireless service provider
      – If you are BES plan, you also need to check with your company IT person and see if there are no blocks/ IT policy on your a/c
      – For connected but can not browse there are some command prompt commands to test (Ping, Telnet) if you are comfortable to use and test on your own
      – Let me know if you are getting any specific error message

  13. fernando

    what about plans outside US, such as mexico, i have a blackberry with nextel and there is no profile for nextel, is there another way to this?

    • Munish

      You can create custom profile, you’ll need username, password and APN from Nextel.

      • Hanoi

        i am @ Madagusgar, i have blackberry with zain and there is no profile for it, is there another way to this?

        however, i added custom profile, it’ s doesn’t work and show a tex like this…
        Failed to start mobile internet
        The PPP Link control protoca; was terminated
        Please check your profile setting and make sure your radio is turned on. This server might also have been turened off by your wireless server provider or your adminstrator. Thanks

  14. Jesse 9630

    I have a tour 9630, and I’m having problems. Sprint has the stupidest plans for tethering, and I need to know if I can “unlock” this feature on my own?

    • Munish

      Unfortunately, you’ll need some sort of data/tethering plan from Sprint for this to work.

  15. Tabetha

    I am trying to tether using my BB bold 9700. I get an error to check my profile to make sure the radio is on. How do I do this? Where can I find my profile? And what do I do once I get there? Sorry, but I’m not techno savvy so I will need specific instructions. Thank you for any help you can give me!

    • Mike

      I’ll need the complete exact error message to give you the precise steps to follow.

      Regarding what you’ve said above. Check following three things first on your BlackBerry.
      A) You are able to make/ receive calls from your BlackBerry
      B) You do have Browsing data plan from your wireless service provider
      C) You are able to browse Internet from your BlackBerry

      If above is OK then, the Radio on your BlackBerry is already ON and you are good to follow the steps mentioned in this post.

      However, for your reference – following are the step by step instructions on how to turn on the Radio if it’s OFF.

      1) Press Menu button which will bring all the icons on the screen
      2) Click on “Manage Connections” icon
      3) Click on “Mobile Netowrk” check box if it’s not selected

      I hope this helps. Let me know if you have more questions.

      • Tabetha

        The error I get says:

        BlackBerry Desktop manager failed to start an IP modem session using the connected device:

        There was a hardward failure in the modem (orother conncectind device).

        Please check your profile settings and make sure your radio is turned on. This service might also be turned off by your wirless service provider or your administrator.

        I am able to make/recieve calls, browse the internet on my phone, and I have an unlimited data plan. What can I try next? Thank you for your time and help!!!

        • Mike

          Oh OK. It’s the same error message for which I have posted the picture in above post. Please go through the steps mentioned in the above post one more time.

          If this BlackBerry is from your work then make sure it doesn’t have any IT Policy blocking this feature.

          If you still get the same error then try following steps.
          1) Uninstall Desktop Manager from your computer
          2) Restart the Computer
          3) Download latest Desktop Manager and Install
          4) Set up the IP Modem as per the steps mentioned in above post.
          5) If you have the same error again, then positively it’s IT Policy blocking it or try it on other computer.

          Let me know, how it goes.

          • Tabetha

            Sorry, I should have told you that this is my personal BlackBerry and personal laptop so it cannot be an IT issue. Once I uninstalled, restarted, reinstalled, I get a different error. This one says:

            The PPP link control protocol was terminated.

            I have already checked to be sure the Negotiate multi-link for single link connections was clear. As well as for Allow unsecured password. Both were correct. I’m beginning to think I’m jinxed – lol. Any ideas for this one? Thanks so much!

          • Mike

            @Tabetha

            Allright, So now we know, It related with PC not BlackBerry.

            Try this

            1)Close the Desktop Manager if it’s running
            2)Delete all Dial Up Network (DUN)Profiles
            (Start-Settings-Network Connections-Show All connections, It may be little different depending on what Windows OS you have on PC. DUN profiles will have name of what ever Carrier Name you have selected in Desktop Manager. These deleted DUN profiles will be created automatically again. Nothing to worry about deleting something.
            3) Start Desktop Manager and try again
            4) If fails, create custom profile in Desktop Manager(In above post, in step 4 picture, it shows “Add custom profile”. You’ll need APN settings from your wireless service provider
            5) If fails, close Desktop Manager and follow this how – to post on creating the dial-up connection manually

            http://www.blackberrytune.com/how-to-use-the-gsm-blackberry-as-a-tethered-modem-on-windows-xpvista-using-usb-data-cable-part-i/

            6) Test this BlackBerry on other PC is any way last option before you take this PC to repair shop

  16. Tabetha

    Mike,

    I finally got it!!! Thanks for your help!!!

  17. Mike Cox

    I have a Bold 9000 running OS 5.0.0.509 on a Rogers BES 1 gb plan. My Centre runs the new BESX. I’ve got BBDM 5.0.1.37 installed on my laptop running XP Pro SP3. When I open DM I get 6 icons: Media Sync, App Loader, Bkup and Restore, Device Switch Wizard, Email Settings, Synchonize, but alas no IP Modem. Does anyone know what I need to tell my IT support to do to open IP Modem for BESX?

    • Mike

      Uninstall the Desktop Manager. Restart the PC. Reinstall the BBDM.

      While reinstalling, when it ask you “Do you want to integrate with work or personal email?” – Select Personal Email.

      You need to select the “Personal Email” even though it’s going to use BES/BESX. This way you’ll not see “Email Settings” icon on BBDM. That’s what it should be and hopefully you’ll see IP-Modem icon.

      • Mike Cox

        Well it was worth a shot, but no dice. The Email Settings module didn’t activate but I’m left with just the other standard 5 modules. It looks like we’ll have to dig through the BESX options and see where it leads us.

        • Mike

          Actually, when we clean reinstall the Desktop Manager, at that point PC doesn’t know if it’s going to get the BlackBerry with BES/ BESX or BIS.

          We have fixed one thing by removing “Email Setting” icon which you don’t need. Now, I guess the PC is missing standard modem.

          Please follow these links on how to fix it.
          1)http://www.blackberry.com/btsc/KB20470
          2)http://www.blackberry.com/btsc/KB03981

  18. Mike Cox

    OK. I understand I don’t need the Email Settings as everything come OTA. In Device Manager, my modem options are “Communications cable between two computers” and “Toshiba Software Modem”. Tomorrow I’ll chase down the mdmgen.inf file and follow the KB03981 procedure. I’ll touch base again tomorrow night. Thanks for your help so far…

  19. Mike Cox

    Well I do have the mdmgen.inf file in the Windows\inf folder. I do seem to have a number of issues with the com ports though. Through the years I’ve tried a couple UBS bluetooth dongles. None work and I have many comports of various descriptions. any leads for how to delete all this mess and reset the original Windows XP Pro com settings on a laptop without internal bluetooth?

    • Mike

      As per my experience with PCs, once there is modem hardware in PC, XP pro will install the necessary drivers for it and will bring up standard modem. The previous links from BlackBerry site has the good steps (so far) to bring back the Standard Modem.

      It’s hard for me to suggest you reinstalling Windows at this point just to get Standard Modem feature. It all depends on what other issues you have on current XP installation or what kind of media source you have for XP Pro.

      Other option for you to use BlackBerry as tethered modem is via Bluetooth (if laptop has) or use the software called Tether($50).

  20. Aimster

    FYI, SPRINT HAS DISABLED THE ABILITY TO CONNECT WITHOUT PURCHASING A SEPARATE MODEM CARD FOR YORU COMPUTER. JERKS

  21. cajon

    Thanks for the info. The instructions worked great for my BB Bold 9000, windows 7 on my laptop, carrier Rogers and Desktop manager 5.0.1.37

  22. Leo

    I have a BB Bold 9700, recently upgraded the OS on the phone. A few months ago, I was able to use my phone as a modem. I was impressed at how straightforward and easy it was.

    Just before I upgraded the OS on the phone, I needed to use the phone as a modem and it gave me the message: “Unable to detect configured Blackberry IP Modem device. Please verify your desktop installation is configured correctly and restart the desktop.

    Everything else works fine, just the modem part doesn’t work.

    Please help!

    • Mike

      Try reinstalling the Desktop Manager on PC.

      • Leo

        Thanks for your help.

        I uninstalled the desktop software and reinstalled from the blackberry site. ver5.0.1 Service Pack1 (without media manager), however, now it does not reflect IP modem option nor the new email option my previous one had.

        I have Windows 7.

        Any ideas ?

        • Mike

          Missing “Email Settings” icon is OK. Read this post for more info: http://www.blackberrytune.com/email-settings-icon-on-blackberry-desktop-manager-for-pc/

          Missing “IP Modem icon” indicates, Win7 PC doesn’t have standard modem installed at this point of time. Read this KB article for more info. The article is for WinXP but you’ll have to figure out for Win7. http://www.blackberry.com/btsc/KB03981

          I hope this helps.

          • Leo

            Ok, I’m not too concerned about the email icon. My main concern is in fact the IP modem facility.

            When I went to the Device Manager, it did show “Standard Modem”, which from what I understand, the Blackberry software actually put it there. I tried to disable it and re-enable it, but made no difference.

            I’m at a loss as to where to from now.

          • Mike

            @Leo

            Check what RIM says about missing IP Modem icon http://www.blackberry.com/btsc/KB20470

            Since your PC has standard modem, it could be the new OS you’ve installed and that’s the only thing changed from the last time it was working. The above article also says in Additional Information that your service provider can block it.

            Though, as per my experience chances are the problem is related to PC not the BlackBerry.

            I’ll still advise you to test with other PC and see what happens. If it works on other PC then it’s probably some settings on this Win7.

  23. Dome

    I have a bold 9000. My IP Modem connection works fine in the beginning, but after my blackberry got disconnected from my PC and I try to reconnect the IP modem again, I got an error. However, after I restart my PC, it can connect just fine again. Is there a solution so that I don’t have to restart my PC to be able to reconnect to the modem?

    • Mike

      Can you tell me what error are you getting when it doesn’t work?

      • Dome

        I got the following error:
        BlackBerry Desktop Manager failed to start an IP modem session using the connected device:

        A connection to the remote computer could not be established. You might need to change the network settings for this connection.

        Please check your profile settings and make sure your radio is turned on. This service might also have been turned off by your wireless service provider or your administrator.

        I’m using Vista btw.

        Thanks

        • Mike

          The error and resolution is mentioned in the bottom of the above post. Just make sure the profile you have selected in IP Modem is correct. I would also suggest you to uninstall Desktop Manager – restart PC – reinstall the Desktop Manager. (This may help or ruin the situation)

          It looks like, once the IP modem is used on your Vista, the DUN profiles in the backend in the PC are still showing as being used or some sort of connection setting in the PC which is getting fixed when you restart the PC.

          Does it happen with other PCs too? Based on my experience, it looks like a PC problem/setting.

          If reinstalling the Desktop Manager doesn’t help then try creating new custom profile in IP Modem and see if it helps.

  24. william

    Hi there i currently have a 8100 pearl and I was able to to use it as a modem for internet use on my loptop, but after I used it for a about an hour the next day I tried using it but it automatically disconects after a minuet or so. I have a prepaid internet acess, my country is Belize and my carrier is digicell. any solutoins to this problem really appreciate your help. thanks.

    • Mike

      There could be multiple reasons for this. It’s hard to find the route cause of the problem with limited info. Please check following things/ answer to find out what’s happening.

      1) In Canada, we don’t have any access to the Internet from prepaid BlackBerry account. (as far as I know). I am not sure how it works with DigiCell.
      2) You may want to check out with DigiCell first, if they have any restrictions on your account for continuous data usage
      3) Do you experience poor cellphone coverage from DigiCell in your area
      4) Check if the SIM card you’re using is very OLD (more than 2-3 years old)
      5) Do you experience dropping of calls/ signal while using BlackBerry to talk
      6) Does it happen on other PCs
      6) Try and reinstall the OS to the latest one

  25. Kamel

    Regarding the step of:
    “Make sure that the Connection Profile is correct based on the wireless service provider
    Verify that the wireless radio on the BlackBerry smartphone is turned on
    If you are on BES, make sure “IP Modem IT policy rule” is disabled”
    where can i check this in the blackberry device? i have a 9700
    thanks a lot for your help

    • Munish

      Check – Connection Profile in the Desktop Manager

      To see if the “Wireless Radio” is ON, go to “Manage Connections” and see if the “Mobile Network” is selected

      To check for the BES policy, you need to speak with your office IT admin, if the BlackBerry you’re using is provided by your work.

  26. arti

    I have a every thing plan from sprint. Can I use curve as mode? It work before but it doesent any more. Sep 19 2010.
    I’m sure there is a way around there bs

  27. misty777

    I have been trying to use my bb8530 to my desktop with no success. Thru the DM Sprint isn’t a option. I find it difficult to believe I was given a usb cord just for DM. Please direct me in options of how to get this working right. Thanks

  28. Zach

    Is the IP Modem option no longer available in DM version 6.0 and above? I can’t find anything referring to IP Modem anywhere..

    Thanks.

  29. cajon

    I’m running DM 6.0.0.43. Under the Tools menu, the first option is Start Mobile Internet…
    This is the option to use your BB as a modem

  30. Lyloor

    I have 6.0 and there is no IP button, and the only 2 options under Tools are Add Bluetooth Device and Desktop Options.

  31. leonardo

    Is there a way to speed it up (the dial up connection)that u get.

  32. Carlos

    Hey, umm. does this also work for the blackberry Torch?

  33. Abugarcia

    Help me….The error I get says:
    BlackBerry Desktop manager failed to start an IP modem session using the connected device:
    There was a hardward failure in the modem (orother conncectind device).
    Please check your profile settings and make sure your radio is turned on. This service might also be turned off by your wirless service provider or your administrator.
    I am able to make/recieve calls, browse the internet on my phone, have an unlimited data plan and not BES user.
    FYI..i already do this step;
    1) Uninstall Desktop Manager from your computer
    2) Restart the Computer
    3) Download latest Desktop Manager and Install
    4) Set up the IP Modem as per the steps mentioned in above post.
    But still got the same error again.
    What should i do now?

  34. lui's dia'z

    te amoooooo(((m)))

  35. kevin

    please i just want to know if this tethering method will use my blackberry plan (BIS) or will i be charged.

  36. Gaikwad

    When i go for connecting my blackberry curve 8250 to my lapto and connect to internet, it does not connect but this message appears : go to profile and turn ON the radio setting. Pl help

  37. Gaikwad

    When i go for connecting my blackberry curve 8250 to my laptop and connect to internet, it does not connect but this message appears : go to profile and turn ON the radio setting. Pl help

  38. VIGNESH

    when i connect internet through bb curve 8520 in bb desktop software 7.1 there comes
    failed to start mobile internet the modem(or other connecting device)is already use or is not configured properly. please check your profile setting and make sure your radio is turned on.this service might also have been turned off by your wireless service provider or your administrator,,,,,,,,,,,,,,,,,,but 1st time it connect easily when i shutdown the lap and then i try to connect this msg is shown,,,,every time i uninstal and re install the bb software and connect internet,,,,,how to slove this problem,,,,,,,,

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  53. RMS

    I was able to tether at one time, but lost that ability. I don’t know why. I loaded Desktop Manager 5.0.1 and looked at the Main Menu and saw the IP Modem feature is not there. Are there different versions of this Desktop Manager? I’m using a Bold (9000).

  54. BlackBerry Tune

    If you do not see IP modem feature on your Desktop Manager then try uninstall, restart the PC and reinstall it again. The latest version is 5.0.1.18. You can download it from this link : https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  55. Jorge

    I’m having the same problem… I already unistall and re-install the latest DM software but the IP MODEM option its not available on the Main Menu

    I have a BB9700

    Any suggestions?

  56. kevin

    please i just want to know if this tethering method will use my blackberry plan (BIS) or will i be charged..

  57. Munish

    The PC is missing the Standard Modem

    There was a guide on the RIM’s site but it’s not available now on “How to install Standard Modem” (http://www.blackberry.com/btsc/KB20470)

    Please search Google on how to install/bring Standard Modem in Window’s PC

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